o Click on the ParentConnectxp picture at the top of this
page or visit our What Is It?
page.
When I go to the ParentConnect website, I get a "Page cannot
be displayed" Why?
o The county firewall prevents some users from accessing our ParentConnect
webpage. The problem seems to occur when the toolbar "Mywebsearch"
from Smiley Central has been installed. Uninstalling
this toolbar should alleviate the problem.
Can I sign up for ParentConnect for both Milton and
Northwestern together?
o No, the schools all run their own ParentConnect server
with their own usernames and passwords.
I signed up for ParentConnect at the elementary school -
will that carry over to Northwestern?
o No, the schools all run their own ParentConnect server
with their own usernames and passwords.
Where do I get my Username and Password?
o Three (3) school days after you have registered, you
may pick up your ParentConnect Username and Password in the
Front Office. You must present your driver's license
or a picture id.
My husband registered for ParentConnect? Can I pick it up
for him?
o Yes, as long as your driver's license shows the same
address as your spouse.
Can you send my information with my child or Fax it to
me or send it by mail?
o Fulton County policy requires you to present a photo ID in
person in order to maintain confidentiality of your student’s
records.
I can’t find my child’s grades, and his/her teacher
says they entered them all in yesterday. Is something wrong
with the server?
o This can be a little confusing: There are no grades
under the Grades Pencil because this will only contain
grades at the end of each reporting period.
o Click on the Assignments Pencil. Choices there include
assignments due “Today & Tomorrow”, "This
Week", or “This School Year”. The default on this
is Today and Tomorrow, so often, nothing or very little will
appear.
Tip: Click on Schedule on the purple bar for your student's
schedule. You will see your student's current averages. Click
on that average and you will see the assignments that
contributed to that average.
I tried to login, but now I’m locked out. What do I do?
o Wait at least 30 minutes then try logging on again.
I emailed my child's teacher, but the email was not
received.
o In order for the email to go through, there must be a
return email address. This occurs automatically if you
entered an email address when you registered. If you did
not, you must manually enter the email address in the
message window.
Who do I contact if I have any further questions?
o Please phone 770-667-2870 ext.
160 where your question will
be answered within two school days, or click the mailbox to email us at
northwesternpc@fultonschools.org.
